Turkish Airlines Reviews

I waited on hold forever thinking they’d actually help me, but I ended up getting no real answer at all. i regret even calling because it felt like a complete waste of time.

I flew a while ago, I’m starting to lose track of whether it’s been a few weeks or longer, and my Miles&Smiles points still haven’t posted. I keep checking my account thinking maybe they’ll pop up after the next update, but nothing. It’s frustrating because I don’t know if I’m supposed to wait more, contact someone, or if the miles just got lost somewhere

I had a long flight with Turkish Airlines, the legroom was terrible. I’m not even particularly tall, but my knees were pressed against the seat in front of me almost the entire time.

Once the person in front reclined their seat, it became even more uncomfortable. I could barely move, couldn’t find a decent position, and sleeping was pretty much impossible.
A friend had actually recommended Turkish Airlines to me, so I expected a better experience, especially for the price. The service may be fine, but the cramped seating really put me off, and I’d probably avoid booking with them again

I was able to change my flight, so that part was fine, but the fees and rules weren’t super clear at first. I had to wait a bit to get help from support, but once I got through, they did sort it out. Not a terrible experience, just not exactly smooth either.

I booked my flight on turkishairlines.com it was straightforward. The dates and prices were easy to compare, and I liked being able to choose my seats while booking instead of dealing with it later.
The only part that bothered me was the payment page taking a while to load. For a minute I wasn’t sure if the payment had gone through, which is not a great feeling when you’re booking flights. The confirmation email did come through after a few minutes, so it worked out, but if that keeps happening I’d probably start looking at other airlines next time.

The crew handled everything really calmly and made me feel well looked after. If this experience is anything to go by, they seem like a very professional team overall.

Boarding took way too long and nobody seemed to know which line was even moving.. groups got all mixed together, staff kept changing what they were saying, and everyone just kinda stood around confused. not a great way to start the flight

Turkish Airlines lost my bag during a connecting flight, dealing with it afterward was exhausting. I filled out the forms, called over and over, and kept getting the same vague answers like “please wait” or “we’ll update you.” It never felt like anyone actually knew where my bag was or was really trying to find it.
After weeks of chasing them, they offered a tiny amount of compensation that didn’t come close to covering what was inside. I’m not saying it’s a scam, but it definitely felt like they were hoping I’d just get tired and give up. Really disappointing experience, and I don’t see myself flying with them again.

I ended up having to cancel a flight with Turkish Airlines, i thought it would be a quick thing I could handle online in a few minutes. I went onto the website, found some basic info, but when it came to the refund details, I was still left guessing a bit.

So I called customer support, hoping they could clear it up. The agent I spoke with was polite and did try to help, but the whole process felt like it moved in slow motion. I was on the phone longer than expected just trying to get everything confirmed.

Eventually, the refund did come through, but it took a few weeks and I had to follow up twice along the way. It wasn’t a disaster, and I did get my money back in the end, but it definitely could have been simpler and faster

We stopped in for dinner after walking around for a while, and the place itself was nice enough. Service was fine, portions were reasonable, and we didn’t leave hungry. The dessert actually ended up being the best part of the meal. I guess if I’m being honest, the main dishes were just kind of okay, nothing bad, but a little bland overall.

I don’t think I’m being unreasonable here, but waiting weeks for a response to my complaint was just frustrating. When they finally got back to me, it felt like a copy-and-paste reply rather than someone actually looking at what happened. To be fair, they did sort out part of the issue, but after all that waiting, the whole experience still left a bad taste.

I hung out in the lounge before my flight it was nice, comfy seats, decent food, and a good place to relax for a bit. Then suddenly, boom, it felt like everyone showed up at once near boarding time. Still a good experience overall, just got a little chaotic at the end

Site works fine. Mostly. Booking pages can be slow sometimes. A bit confusing too. Not terrible, just needs some cleanup.

I was able to check in online without any real issues, so it got the job done. The only thing was that it felt a bit slow, and choosing a seat wasn’t super clear at first. Once I figured it out, everything was fine.

I got so frustrated dealing with Turkish Airlines customer service. I was trying to sort out a flight change, and every time I called or messaged, I either got no real answer or some vague response that didn’t help at all. Emails were even worse — either ignored or answered days later with what looked like a copy-paste reply. I had to keep explaining the same thing over and over, and at some point I was just sitting there thinking, how hard is it to give me a clear update? When your whole trip depends on it, that kind of delay is really stressful. Definitely not what I expected

The flight was late again, which was a bit frustrating. I guess it wasn’t a huge deal in the end, and maybe I’m just being picky, but overall it was still okay.

The website said my flight would have WiFi, so I figured I’d be able to get some work done or at least stay connected. Once I got on the plane, there wasn’t any WiFi at all. I get that things happen, but if it’s advertised, it’s reasonable to expect it to actually be available

I booked my ticket on Turkish Airlines the payment process was surprisingly smooth. My card went through on the first try, there weren’t any weird errors or unnecessary extra steps, and the confirmation email came through quickly. It was just simple and hassle-free, which I really appreciated!

My flight out of Istanbul ended up being delayed, which obviously wasn’t fun, but I have to give Turkish Airlines credit for how they handled it. They kept us updated with texts and announcements at the gate, and the staff stayed calm and explained what was happening. I also got a meal voucher, which made the wait a bit easier. Delays are never great, but this was managed better than I expected.

I’ve flown Turkish Airlines a handful of times, mostly because the routes worked well for me and the experience was generally fine. The staff were polite enough, the flights were okay, and I didn’t have any major problems. It’s not the kind of airline I’d complain about, but it also didn’t really stand out to me in terms of comfort or service. I used to feel like the prices were reasonable, especially when booking early, but lately I’ve noticed other airlines offering cheaper fares on the same routes. So while it’s not a bad option, I don’t automatically book with them anymore. I usually compare prices first because for what you pay, it doesn’t always feel like the best value